{"id":2968,"date":"2024-09-10T16:36:46","date_gmt":"2024-09-10T20:36:46","guid":{"rendered":"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/resources\/?post_type=case-study&#038;p=2968"},"modified":"2025-01-17T15:08:55","modified_gmt":"2025-01-17T20:08:55","slug":"mychart-patient-portal-powered-by-calian-corolar-improves-patient-engagement","status":"publish","type":"case-study","link":"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/resources\/case-studies\/mychart-patient-portal-powered-by-calian-corolar-improves-patient-engagement\/","title":{"rendered":"MyChart patient portal powered by Calian\u00ae Corolar\u2122 improves patient engagement"},"content":{"rendered":"\n<div class=\"tbk-hydrate-component\" data-cid=\"6b460476-7868-4eb5-9686-f8c2521094c4\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"4ab8e4ed-4229-4844-9978-07d1976a7aec\" data-component=\"LogoBar\"><div><div class=\"d-flex justify-content-center p-1\"><div class=\"spinner-border text-primary \" role=\"status\" style=\"width:3rem;height:3rem\"><span class=\"visually-hidden\">Loading&#8230;<\/span><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"9c875248-59a7-43f8-ba62-68b985a5e3d8\" data-component=\"Container\"><div class=\"container wp-block-tbk-components-container\" style=\"background-position:center;background-size:cover\"><div>\n<h4 class=\"wp-block-heading has-text-align-center\">William Osler Health System turned to the Calian\u00ae Corolar\u2122 platform and its modern web services\/API capabilities to deliver the MyChart patient portal<\/h4>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"32d3e53a-96f6-46ca-92ab-9fafa9bc2f70\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"033b65a8-d052-4ffb-aad6-63fb62d66ba0\" data-component=\"AlternatingTextAndImages\"><div class=\"calian-alternating-text-and-images overflow-hidden wp-block-calian-com-components-calian-alternating-text-and-images\"><div class=\"calian-alternating-text-and-images__container container-fluid\"><div class=\"\"><div class=\"row gx-md-6 justify-content-lg-start justify-content-lg-start mb-3 mb-md-9\"><div class=\"col-12 col-md mb-3\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/AdobeStock_301115001-2048x1152-1-1024x576.webp\" alt=\"\" width=\"1024\" height=\"576\" class=\"rounded-5 img-fluid w-100 h-250px h-md-373px object-fit-cover\"\/><\/div><div class=\"col-12 col-md\"><h3>The Challenge<\/h3><div class=\"calian-alternating-text-and-images__text mb-3\">&nbsp;William Osler Health System (Osler) is one of the most innovative community healthcare systems in Canada, with patient experience as a key part of its strategic plan. Using Sunnybrook\u2019s MyChart patient portal, Osler wanted to provide real-time lab, pathology, diagnostic imaging and cardiology data to its patients. Osler wanted minimal financial and technological impact on its core EHR and clinical systems during this strategic patient engagement project.&nbsp;<\/div><div class=\"calian-alternating-text-and-images__ctas mb-3 d-flex flex-wrap gap-3\"><\/div><\/div><\/div><div class=\"row gx-md-6 flex-row-reverse justify-content-lg-between justify-content-lg-start\"><div class=\"col-12 col-md mb-3\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/AdobeStock_646825465-scaled-e1700701437984-2200x1467-1-1024x683.webp\" alt=\"\" width=\"1024\" height=\"683\" class=\"rounded-5 img-fluid w-100 h-250px h-md-373px object-fit-cover\"\/><\/div><div class=\"col-12 col-md\"><h3>The solution<\/h3><div class=\"calian-alternating-text-and-images__text mb-3\">Osler turned to the Calian\u00ae Corolar\u2122 platform and its modern web services\/API capabilities to deliver the MyChart patient portal. Calian worked under the leadership of the Osler IT team, privacy office and other key stakeholders, such as the Patient and Family Advisory Council, clinicians and administrators, to make data available from disparate clinical systems by leveraging the hospital\u2019s existing BizTalk integration engine. The Corolar easy-to-use APIs and web services made the MyChart integration effortless. The connectors available with Corolar helped Osler to access real-time lab, pathology, diagnostic and cardiology report data with almost no change to their core clinical systems.&nbsp;<\/div><div class=\"calian-alternating-text-and-images__ctas mb-3 d-flex flex-wrap gap-3\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"86f05826-f4fb-413a-bf00-d946608d7ce9\" data-component=\"AlternatingTextAndImages\"><div class=\"calian-alternating-text-and-images overflow-hidden wp-block-calian-com-components-calian-alternating-text-and-images\"><div class=\"calian-alternating-text-and-images__container container-fluid\"><\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"c31fb048-8d50-4d53-9c5c-8381c374dbcf\" data-component=\"CalianContainer\"><div class=\"calian-container calian-container-md text-center wp-block-calian-com-components-calian-container\"><div>\n<div class=\"tbk-hydrate-component\" data-cid=\"143d7c9b-5a6d-4116-a62a-917a6032eae2\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--large wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"78c59307-06f1-4d90-9b6b-e243eadd1a8d\" data-component=\"BlockQuote\"><div class=\"calian-block-quote wp-block-calian-com-components-calian-block-quote\"><blockquote class=\"calian-block-quote__quote position-relative mx-auto px-4 ps-8 ps-md-4\">\u201cTechnology is now a significant part of the patient experience at Osler. It\u2019s not only a matter of patient rights and satisfaction, it\u2019s also a way of improving medical outcome.&quot;<\/blockquote><\/div><\/div>\n\n\n\n<p>Mary Jane McNally, Chief Patient Experience Officer, William Osler Health System<\/p>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"73001846-5a6f-40ee-8cbc-c3a420a26794\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--small wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-pale-cyan-blue-color has-alpha-channel-opacity has-pale-cyan-blue-background-color has-background is-style-default\"\/>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"8db769e7-cd72-461f-88bf-aadba0c3b79d\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"4118e13b-d088-47cd-a36d-e5c2feffc448\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\">Outcome and benefits<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<ul class=\"wp-block-list\">\n<li>Using Calian expertise, Osler launched a patient portal solution in 18 months.<\/li>\n\n\n\n<li>It created better processes and superior quality of service for patients across Ontario<\/li>\n\n\n\n<li>Within a few months of the launch, 18,700 patients signed up to use the portal.<\/li>\n\n\n\n<li>Improved patient engagement and care outcomes enforced the view that technology is not just an \u201cenabler\u201d but core to patient experience.<\/li>\n<\/ul>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"7fcfd91a-4583-46e3-af2d-4111aca225da\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--medium wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"2aecfc1d-9b66-4c39-8b55-75a56d1fc9c0\" data-component=\"CTABar\"><div class=\"calian-cta-bar theme-dark wp-block-calian-com-components-calian-cta-bar\"><div class=\"calian-cta-bar__container container-fluid\"><div class=\"calian-cta-bar__horizontal container-fluid\"><div class=\"row\"><div class=\"calian-cta-bar__horizontal--left col-12 col-lg-3 col-xl-2\"><div class=\"calian-cta-bar__horizontal--logo\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/corolar-logo-lg.webp\" alt=\"\" width=\"449\" height=\"71\" class=\"w-100 h-auto\"\/><\/div><\/div><div class=\"calian-cta-bar__horizontal--center col-12 col-lg-6 col-xl-7\"><div class=\"calian-cta-bar__horizontal--text\"><p>Reach out to our team today and let our expertise guide you.<\/p><\/div><\/div><div class=\"calian-cta-bar__horizontal--right col-12 col-lg-3 col-xl-3\"><div class=\"calian-cta-bar__horizontal--button\"><a href=\"https:\/\/www.binsense.com\/\" class=\"btn\" target=\"_blank\" rel=\"noreferrer noopener\">Speak to an expert today<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"b1e08e24-53db-4ebf-b602-fce9c07bf0e7\" data-component=\"CalianContainer\"><div class=\"calian-container calian-container-md text-center wp-block-calian-com-components-calian-container\"><div>\n<div class=\"tbk-hydrate-component\" data-cid=\"7fcfd91a-4583-46e3-af2d-4111aca225da\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--medium wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">With Corolar, modernization isn\u2019t just about updating systems\u2014it\u2019s about transforming the way care is delivered, ensuring that every patient receives the highest quality of care possible.<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"753\" src=\"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024-1024x753.png\" alt=\"\" class=\"wp-image-2979\" srcset=\"https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024-1024x753.png 1024w, https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024-300x221.png 300w, https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024-768x565.png 768w, https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024-1536x1130.png 1536w, https:\/\/calian.stage.tbkdev.com\/dev\/calian.com\/src\/app\/uploads\/sites\/11\/2024\/09\/WO-Corolar-diagram-v4-2024.png 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"7fcfd91a-4583-46e3-af2d-4111aca225da\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--medium wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"8c5b5b1f-acf0-478c-bfe7-b2222555f783\" data-component=\"BlockQuote\"><div class=\"calian-block-quote wp-block-calian-com-components-calian-block-quote\"><blockquote class=\"calian-block-quote__quote position-relative mx-auto px-4 ps-8 ps-md-4\">\u201cOsler\u2019s MyChart patient portal draws real-time data using Corolar. With Corolar and BizTalk, data patients and health-teams get is the most up-to-date.\u201d<\/blockquote><\/div><\/div>\n\n\n\n<p>Joe Cossu, Director of Infrastructure &amp; Applications, William Osler Health System<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-pale-cyan-blue-color has-alpha-channel-opacity has-pale-cyan-blue-background-color has-background is-style-default\"\/>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"tbk-hydrate-component\" data-cid=\"7fcfd91a-4583-46e3-af2d-4111aca225da\" data-component=\"Spacer\"><div class=\"calian-spacer calian-spacer--medium wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>William Osler Health System turned to the Calian\u00ae Corolar\u2122 platform and its modern web services\/API capabilities to deliver the MyChart patient portal The Challenge &nbsp;William Osler Health System (Osler) is one of the most innovative community healthcare systems in Canada, with patient experience as a key part of its strategic plan. Using Sunnybrook\u2019s MyChart patient portal, Osler wanted to provide &hellip;<\/p>\n","protected":false},"featured_media":2970,"template":"","business_unit":[118],"solution":[100],"industry":[110],"type_classification":[169],"class_list":["post-2968","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","business_unit-health","solution-healthcare","industry-health","type_classification-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MyChart patient portal powered by Calian\u00ae Corolar\u2122 improves patient engagement - Resources<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MyChart patient portal powered by Calian\u00ae Corolar\u2122 improves patient engagement - Resources\" \/>\n<meta property=\"og:description\" content=\"William Osler Health System turned to the Calian\u00ae Corolar\u2122 platform and its modern web services\/API capabilities to deliver the MyChart patient portal The Challenge &nbsp;William Osler Health System (Osler) is one of the most innovative community healthcare systems in Canada, with patient experience as a key part of its strategic plan. 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